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Hours of Operation
Services
Staff

New Day Recovery - Substance Abuse Program

Contact Information

319 5th Avenue
Saltville, VA  24370
Phone:  (276) 496-4492
Fax:  (276) 496-4839



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Hours of Operation

Monday
8:30 a.m. – 7:00 p.m.

Tuesday & Wednesday
8:30 a.m. – 5:00 p.m.

Thursday
6:00 a.m. – 5:00 p.m.

Friday
8:30 a.m. – 12:00 p.m.


Services

Group Therapy:  an hour session to learn and develop new coping skills

Individual Therapy:  a 45-minute session to assess any new life developments, develop treatment plan, and work on honing the learned coping skills

MAT (Medication Assisted Treatment):  consists of seeing a physician for medical examination to establish base-line and physical compatibility for substance abuse treatment

Care Management:  provides access to community resources and supportive recovery services

Staff

Vicente Ortiz, MD, Master of Science
Medical Provider

Lorelle M. Destefano, MSW, LCSW
Behavioral Health

Jerry Street, BA, QMHP
Behavioral Health Care Manager

Natasha Bowling
Program Coordinator


About

At New Day Recovery, it is our goal to provide high quality treatment services to help with problems of substance abuse.  Our staff is committed to caring and promoting dignity and self-respect in and for each and every patient.  We provide you with the opportunity to obtain treatment and embrace recovery with the least amount of disruption in your life.  Your treatment is personalized from intake to discharge, to assure that you receive necessary medical and counseling attention.  As a result, you can continue to receive support from the community and your family.  Our staff consists of professionals who are qualified and trained in the treatment of addiction.  Family participation is highly encouraged because addiction impacts each member.  For additional information, read about an article that appeared in the Smyth County News here.

Mission and Philosophy

New Day Recovery’s mission is to merge cutting-edge medical integrative care and an authentic recovery community to heal lives broken by addiction.

Core Values

  • Professionalism
  • Integrity
  • Dedication to quality service
  • Authenticity


New Day Recovery embraces the belief that the patient is central to the treatment process and should be actively involved in the development and delivery of treatment care plans.  Our philosophy is to provide services that include a holistic approach while encompassing the physical, mental, and emotional aspects of the life experience as it relates to addiction.

  • We believe that recovery is an ongoing process and a lifelong journey.
  • We believe that recovery is possible.
  • We are dedicated to the principles of honesty, humor, and hope.

Overview

  • Must be at least 18 year or older
  • Attend required scheduled orientation
  • Complete all necessary paperwork
  • All group and/or individual sessions MUST be scheduled prior to attendance
  • Complete both mental health and physical assessments to be considered for the program
  • Attend mandatory group and individual sessions, each will be determened with individual progress and needs
  • Observed drug screens will be conducted at each attendance of group session that are subject to random testing


COST

As a Federally Qualified Health Center, we accept all insurances and offer an income-based fee scale for those who qualify.

Recovery Stage Color System

The number of individual sessions will be determined at the time of your assessment to be attended in conjunction with group sessions.

* All stage colors will be accompanied by jelly bracelets that are to be worn every day not only as an identifier of your stage, but also as a part of the therapeutic intervention process.

Recovery Stage Red

Patient attends group 2 times a week for 4 weeks with a minimum of one individual counseling session per month.  At this stage of recovery, you will need the maximum amount of support which consists of therapeutic interventions (i.e., group, indiviual) and/or medication assistance, which requires complete adherence to attendance policies.

Recovery Stage Orange

Patient attends group 1 time a week for 6 weeks with a minimum of one individual counseling session per month.  At this sage, you still need the support in order to remain consistent in the recovery process.

Recovery Stage Green

Patient attends group every 2 weeks with a minimum of one individual conseling session per month.  At this stage, you will be maintained at this pace for the duration of your recovery journey as to insure consistency, maintenance, and processing of therapeutic interventions.

Recovery Stage Gold

Patient continues to attend group every 2 weeks with a minimum of one individual counseling session per month.  At this stage, you will start the taper process while continuing the therapeutic process to gradually remove yourself from medication so you can continue the life-long recovery without requiring medication assistance.