Employment Opportunities

Open Positions

Program Coordinator – New Day Recovery

Number of openings – 2

Tazewell

Bristol

About the Role

Southwest Virginia Community Health Systems is seeking a highly organized, mission-driven Program Coordinator to support operations at New Day Recovery (NDR), our substance use disorder (SUD) treatment program. This role combines behavioral health program support, front-office coordination, compliance oversight, and administrative leadership to ensure efficient and safe service delivery.

The Program Coordinator plays a critical role in patient access, referral coordination, scheduling, insurance verification, data management, and day-to-day site operations. This position ensures effective communication across the treatment team while maintaining compliance with organizational policies and regulatory requirements.

This is an ideal opportunity for a healthcare professional with experience in behavioral health, SUD programs, medical office operations, or healthcare administration who thrives in a structured, patient-centered environment.

Key Responsibilities

Program & Operations Coordination

• Coordinate schedules for program staff and treatment team members
• Manage timekeeping, PTO requests, and staff coverage to maintain operational continuity
• Oversee daily site operations to ensure efficient and safe patient flow
• Conduct required site safety drills and meetings
• Ensure compliance with organizational policies and external regulatory requirements
• Monitor and ensure completion of critical incident reporting and required notifications

Patient Access & Front Office Support

• Provide front office check-in and check-out services
• Schedule patients individually and manage program calendars
• Coordinate with referral sources and individuals seeking services to ensure timely treatment access
• Respond to patient inquiries and concerns professionally and promptly
• Ensure smooth communication between patients and treatment team members

Insurance, Billing & Financial Oversight

• Verify insurance and coordinate billing information between patients and the billing department
• Collect and manage patient payments when applicable
• Maintain petty cash, cash drawer, and financial logs in accordance with policy

Data & Administrative Support

• Collect, enter, and maintain accurate patient data
• Ensure effective documentation and information flow within the program
• Maintain adequate supplies and resources for program operations
• Provide general office administration support
• Perform other duties as assigned in support of program and organizational goals

Required Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in healthcare administration, behavioral health, or related field)
• Strong organizational and time management skills
• Experience with scheduling systems and electronic health records (EHR)
• Knowledge of insurance verification and healthcare billing processes
• Ability to manage confidential information in compliance with HIPAA
• Strong interpersonal and communication skills
• Ability to manage multiple priorities in a fast-paced clinical environment

Substance Abuse Counselor

Number of Openings – 1

Tazewell

Overview
Southwest Virginia Community Health Systems is seeking a dedicated and compassionate Substance Abuse Counselor to join our Saltville team. The ideal candidate will possess a strong background in behavioral health and mental health counseling, with a focus on supporting individuals struggling with substance abuse issues. This role involves providing counseling, developing treatment plans, and facilitating group therapy sessions to assist clients in their recovery journey.

Responsibilities

• Conduct comprehensive assessments of clients to determine their needs and develop individualized treatment plans.
• Provide one-on-one counseling sessions to clients addressing substance abuse issues and related mental health concerns.
• Facilitate group therapy sessions, utilizing evidence-based practices to promote recovery and coping strategies.
• Maintain accurate medical documentation and client records in compliance with HIPAA regulations.
• Collaborate with multidisciplinary teams to ensure comprehensive care.
• Monitor client progress and adjust treatment plans as necessary based on ongoing assessments.
• Participate in community outreach and prevention programs.
• Assist with orientation, case management, referrals, and discharge planning.
• Stay informed about current trends in substance abuse treatment and participate in ongoing professional development.

Requirements

• Credentialed addiction treatment professional approved to practice substance abuse counseling services by the Virginia Board of Health Professionals (i.e. CSAC). Supervision is available for CSAC or SW Supervisees.
• One to three years of experience in behavioral health settings, particularly with substance abuse counseling.
• Strong understanding of medical documentation practices and the management of medical records.
• Excellent communication skills, both verbal and written, with the ability to build rapport with clients from diverse backgrounds.
• Ability to work collaboratively within a team-oriented environment while maintaining confidentiality and professionalism at all times.
• Familiarity with FQHC settings is a plus.

Dental Hygienist – Saltville Community Health Center (Saltville, VA)

Southwest Virginia Regional Dental Center, part of Southwest Virginia Community Health Systems (SVCHS), is seeking a dedicated Dental Hygienist to join our patient-centered dental team. This role supports high-quality clinical care, preventive education, and outstanding patient experience across our community-focused practice.

Key Responsibilities

• Perform scaling, root planing, and clinical examinations under dentist direction; assist with diagnosis by charting caries, periodontal pockets, and abnormal conditions.
• Administer intraoral block/infiltration anesthesia or nitrous oxide (18+ years old) with required Board-approved training, exam, and current BLS/ACLS certification.
• Independently complete routine scaling, polishing, charting, and preventive hygiene services under general supervision.
• Deliver preventive education, home-care instruction, and nutrition counseling to support oral health.
• Take accurate dental radiographs; place cavity-preventive agents as prescribed.
• Document all procedures and maintain thorough, compliant patient records.
• Follow OSHA, Bloodborne Pathogen, and universal precautions; ensure treatment rooms and instruments meet sterilization/cleanliness standards.
• Take blood pressure/pulse readings; update medical and dental histories at each visit.
• Assist with equipment maintenance, hygiene supply management, and sterilization workflows.
• Participate in scheduling, patient communication, recall processes, and occasional front-office support.
• Support dental hygiene students during clinical training and collaborate in team meetings.
• Perform duties under remote supervision when applicable, including exams, x-rays, scaling/polishing, fluoride application, and required documentation.

Qualifications

• Licensed Dental Hygienist in the Commonwealth of Virginia.
• Certification to administer local anesthesia and/or nitrous oxide (or ability to obtain).
• Current BLS or ACLS certification.
• Strong commitment to patient care, safety, compliance, and teamwork.
• Ability to work effectively under direct, general, or remote supervision per Virginia Board of Dentistry regulations.

Remote Behavioral Health Therapist

We are seeking a skilled and compassionate Behavioral Health Provider to join our multidisciplinary team. This role delivers behavioral health services both onsite and via telehealth and provides consultation support to primary care providers.

Position Summary

The Behavioral Health Provider is responsible for assessing and treating patients and families with mental health and behavioral health needs. This role delivers individual, group, and family treatment, supports integrated care planning, and assists primary care providers with behavioral health consultation. Services are provided within SVCHS facilities and through telehealth platforms.

Key Responsibilities

• Conducts behavioral health screenings and assessments.
• Provides outpatient therapy using individual, group, and family modalities (in-person and telehealth).
• Works collaboratively with primary care providers to recognize, diagnose, and treat behavioral health concerns.
• Supports patients in improving coping skills and reducing symptoms related to chronic conditions (e.g., diabetes, chronic pain, hypertension).
• Participates in integrated care team activities including treatment planning, team meetings, and case discussions.
• Maintains accurate, timely documentation in accordance with SVCHS medical records policies.
• Adheres to confidentiality laws, policies, and ethical standards.
• Meets organizational productivity standards established by the SVCHS Board.
• Performs other job-related duties as assigned.

Qualifications

• Licensed or license-eligible Behavioral Health Provider (LCSW, LPC, Psychologist, or equivalent).
• Experience providing outpatient mental health and behavioral health services preferred.
• Familiarity with integrated care models or willingness to work closely with primary care teams.
• Strong clinical assessment, communication, and documentation skills.
• Ability to provide care both in person and through telehealth platforms.
• Commitment to patient-centered, trauma-informed, and collaborative care.

Dentist (Tazewell)

Job Summary
Southwest Virginia Community Health Systems (SVCHS) is seeking a skilled and compassionate Dentist to join our dental practice in Tazewell, VA . SVCHS is a Federally Qualified Health Center (FQHC) dedicated to providing Southern West Virginia, Southwest Virginia, and Northeast Tennessee with top-quality whole-person care, regardless of ability to pay. The ideal candidate for this position will provide high-quality dental care to patients of all ages, ensuring their comfort and satisfaction throughout their treatment. This role requires a strong understanding of dental procedures, excellent communication skills, and the ability to work collaboratively with a dedicated team.

Responsibilities

• Conduct comprehensive oral examinations and diagnose dental conditions.
• Develop and implement individualized treatment plans for patients.
• Perform a variety of dental procedures, including fillings, extractions, crowns, and root canals.
• Maintain accurate and detailed medical records in compliance with HIPAA regulations.
• Educate patients on oral hygiene practices and preventive care.
• Collaborate with dental hygienists and assistants to ensure efficient patient care.
• Stay updated on advancements in dentistry and participate in continuing education opportunities.
• Adhere to aseptic techniques and maintain a clean, safe environment in the dental office.

Experience

• Doctor of Dental Surgery (DDS) or Doctor of Medicine in Dentistry (DMD) degree from an accredited institution.
• Proficiency in dental terminology and familiarity with medical records management systems such as eCW.
• Knowledge of anatomy relevant to dentistry is essential.
• Experience working with pediatric patients is a plus.
• Strong interpersonal skills to effectively communicate with patients and staff.

Join our team and contribute to providing exceptional dental care while fostering a positive experience for our patients.

Pediatrician – Tazewell

The Pediatric staff physician works as part of the medical provider team providing medical services to the pediatric patients of SVCHS. In addition, staff physicians, unless specifically exempted by the CMO, shall be qualified to serve on the active medical staff of a local hospital, assume “on call” after hours responsibilities and supervise community health center PAs or NPs as appropriate.

Qualifications:

– Graduation from an accredited medical school with a MD or DO degree.

– Completed residency and Board Certification preferred.

– Licensed in VA.

– The ability to relate with warmth & effectiveness to patients and other health care providers of

SVCHS.

– Must be ACLS qualified.

– Ability and willingness to serve on the active medical staff of a hospital used by SVCHS.

Interested candidates are encouraged to contact  HR@svchs.com for additional information or to submit a CV.

MAs & LPNs- Bristol

Want to do meaningful work yet have a life too? No weekend shifts. Make an impact on our community with your kindness & joy for helping others and reap the rewards!  We would be honored to have an MA or LPN join our team.

Physician- Tazewell

Want to do meaningful work that has a real impact on the community?  Please come join the staff at SVCHS in beautiful Southwest Virginia.  Our mission is to open doors to quality healthcare which not only benefits our community but also delivers a good benefits package to you!  This is an exciting opportunity for a Board Certified or Board Eligible physician licensed in VA or with the ability to become licensed in VA.  Sign-on bonus, quarterly bonuses, work-life balance, excellent salary and competitive benefits.  We would be honored to have you join our team!